TransitOttawa.ca emailed one member of that group, Virginie Corneau St-Hilaire. She is a fifth-year communications student and coordinator of the Student Federation of the University of Ottawa's Centre for Students with Disabilities.
She had this to say about the policy:
OC Transpo's definition of "student" is very cut and dry; it doesn't take into account people who take a break after high school to work and make money to pay for their studies, those who take more than 4 years to complete their Undergrad, or those who decide to pursue Graduate studies. Students with disabilities are also considered full time with a reduced course load, but would be affected by this because they obviously would not finish their studies in the prescribed 4 years, especially at 3 or 4 classes per semester, as I have seen from the users of the Centre for Students with Disabilities. There are many circumstances that come into play in defining how long someone will be in school, and when they will start and end their studies, and I find that OC Transpo's definition of what a student is fails to take into account all those people, perhaps on purpose to pad their bottom line.St-Hilaire also noted that she would participate in a protest about this issue:
I'm not the type to protest just about anything, but the accessibility of post-secondary studies is something that's important to me, since I've encountered some financial obstacles myself.