From the report:
Following the transit strike, he said, OC Transpo's employees and managers have more work to do again.
"We're going to have to find some way to rebuild that trust," said Smith. "Things haven't really changed all that much."
In order to make those changes post-strike, both sides need to put in some time and effort, he said.
"We have to do it again, whether we like it or not," said Smith. "It's going to take everybody collectively to do this."